Terms of Service
Last Updated: November 7, 2025
Welcome to Qihuiyu! These Terms of Service ("Terms") govern your access to and use of our chat application, services, and website (collectively, the "Service"). By accessing or using Qihuiyu, you agree to be bound by these Terms.
Please read these Terms carefully before using our Service. If you do not agree with these Terms, you may not use Qihuiyu.
1. Acceptance of Terms
By creating an account, accessing, or using Qihuiyu, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Qihuiyu.
Zero Tolerance Policy: By using Qihuiyu, you agree to this End User License Agreement (EULA). We maintain a strict zero tolerance policy for objectionable content, abusive behavior, and violating users. Any breach of these Terms may result in immediate account termination without refund.
We may modify these Terms at any time. If we make material changes, we will notify you through the app or via email. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
2. Eligibility
You must be at least 13 years old (or 16 in some jurisdictions, such as the European Union) to use Qihuiyu. By using our Service, you represent and warrant that:
- You meet the minimum age requirement
- You have the legal capacity to enter into these Terms
- You are not prohibited from using the Service under applicable laws
- You will comply with all applicable laws and regulations
If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
3. Account Registration and Security
3.1 Account Creation
To use Qihuiyu, you must create an account by providing:
- A valid phone number
- A username
- Optional profile information
3.2 Account Security
You are responsible for:
- Maintaining the security of your account
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
3.3 Account Deletion
You have the right to delete your account at any time. You can delete your account by:
- In-App: Navigate to Settings → Account → Delete My Account. Follow the prompts to permanently delete your account and all associated data.
- Email Request: Send a request to privacy@Qihuiyu.com with your registered phone number. We will process your deletion request within 30 days.
Important: Account deletion is permanent and irreversible. All your data, including messages, media, and account information, will be permanently deleted within 90 days.
4. Acceptable Use
4.1 Permitted Use
You may use Qihuiyu for lawful communication purposes in accordance with these Terms.
4.2 Prohibited Conduct
Zero Tolerance Policy: Qihuiyu enforces a strict zero tolerance policy for the following prohibited behaviors. Violation of any of these rules will result in immediate action, including content removal and account termination.
You agree NOT to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Upload, transmit, or distribute any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Send spam, unsolicited messages, or engage in phishing
- Distribute viruses, malware, or any other harmful code
- Attempt to gain unauthorized access to the Service or other users' accounts
- Interfere with or disrupt the Service or servers
- Use automated scripts, bots, or scrapers without authorization
- Engage in any activity that could harm minors
- Promote or facilitate illegal activities
- Collect or harvest user information without consent
- Use the Service for commercial purposes without our written permission
Enforcement Actions: For violations of the above rules, we will take appropriate action based on the severity of the offense, including but not limited to warnings, content removal, account suspension, or permanent ban. For severe violations, we will immediately terminate accounts and may report to law enforcement authorities.
5. Content
5.1 Your Content
You retain ownership of any content you create, upload, or transmit through Qihuiyu ("Your Content"). By using our Service, you grant us a limited, non-exclusive license to:
- Store, process, and transmit Your Content to deliver the Service
- Create backups for reliability and recovery purposes
We do not claim ownership of Your Content. Your messages are end-to-end encrypted, and we cannot access their contents.
5.2 Content Responsibility
You are solely responsible for Your Content. You represent and warrant that:
- You own or have the necessary rights to Your Content
- Your Content does not violate these Terms or any applicable laws
- Your Content does not infringe on any third-party rights
5.3 Content Moderation and Reporting Mechanism
While we respect your privacy and use end-to-end encryption, we reserve the right to:
- Remove content that violates these Terms (when reported or detected through metadata)
- Suspend or terminate accounts that engage in prohibited conduct
- Cooperate with law enforcement when legally required
5.4 Reporting Objectionable Content
We provide convenient reporting mechanisms to help users report violating or objectionable content:
- In-App Reporting: Long-press on any message or content, select "Report" option, choose violation type (harassment, spam, inappropriate content, hate speech, etc.) and submit
- Email Reporting: Send detailed information to abuse@Qihuiyu.com, including user information, screenshots of violating content, and description
- Support Center: Visit our Support Center to submit a formal report
5.5 Report Processing Commitment
24-Hour Response Guarantee: We commit to taking action within 24 hours of receiving reports of objectionable content. Our processing procedure includes:
- Immediate review of all reported content
- Immediate deletion of content if violation is confirmed
- Taking appropriate action against violating users, including warnings, suspension, or permanent account ban
- Immediate removal of users and reporting to relevant law enforcement authorities for serious violations (such as illegal content, threats, child safety issues)
- Providing feedback on the resolution to reporters (while maintaining privacy protections)
For emergencies involving illegal activities or direct threats to user safety, we will take immediate action without the 24-hour time constraint.
6. Intellectual Property Rights
6.1 Our Rights
Qihuiyu and its original content (excluding Your Content), features, and functionality are owned by Qihuiyu and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms.
6.3 Restrictions
You may not:
- Copy, modify, distribute, sell, or lease any part of our Service
- Reverse engineer or attempt to extract the source code of our software
- Remove any copyright or proprietary notices
- Use our trademarks without written permission
7. In-App Purchases and Subscriptions
7.1 Free Service
Qihuiyu's core messaging features are free to use. All essential communication features, including messaging, voice calls, video calls, and group chats, are available at no cost.
7.2 Optional Premium Features
We may offer optional premium features or subscriptions in the future. Any such offerings will be:
- Clearly marked as optional
- Processed through your device's app store (Apple App Store or Google Play Store)
- Subject to the app store's terms and refund policies
7.3 Subscription Management
If you purchase a subscription, you can manage or cancel it through your device's app store settings:
- iOS: Settings → [Your Name] → Subscriptions
- Android: Google Play Store → Menu → Subscriptions
7.4 No External Payment Requirements
We do not require or encourage users to make payments outside of the official app stores. All purchases must be made through the Apple App Store or Google Play Store in accordance with their respective terms and policies.
7.5 Refunds
Refund policies are governed by the app store through which you made your purchase. Please contact Apple or Google directly for refund requests.
8. Third-Party Services
Qihuiyu may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party services.
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using Qihuiyu, you consent to our data practices as described in the Privacy Policy.
Key privacy highlights:
- End-to-end encryption for all messages
- We do not sell your personal information
- You can delete your account and data at any time
- We comply with GDPR, CCPA, and other privacy regulations
10. Termination
10.1 Termination by You
You may terminate your account at any time by deleting it through the app settings or by contacting us at privacy@Qihuiyu.com.
10.2 Termination by Us
We reserve the right to suspend or terminate your account and access to the Service, without notice, for:
- Violation of these Terms
- Illegal activities or abuse of the Service
- Requests by law enforcement or legal requirements
- Extended periods of inactivity
- Technical or security reasons
10.3 Effect of Termination
Upon termination:
- Your right to use the Service will immediately cease
- Your account and data will be deleted in accordance with our Privacy Policy
- Provisions that by their nature should survive termination will remain in effect
11. Disclaimers and Limitations of Liability
11.1 Service "AS IS"
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
- Any errors in the Service will be corrected
11.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Qihuiyu SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use of or inability to use the Service
- Any unauthorized access to or use of our servers or personal information
- Any interruption or cessation of the Service
- Any bugs, viruses, or harmful code transmitted through the Service
- Any errors or omissions in any content
- Any loss or damage of any kind incurred as a result of your use of the Service
11.3 Jurisdiction-Specific Provisions
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Qihuiyu, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
- Your access to or use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Your Content
13. Dispute Resolution
13.1 Informal Resolution
If you have any concerns or disputes, please contact us first at support@Qihuiyu.com. We will attempt to resolve the dispute informally.
13.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Qihuiyu is registered, without regard to its conflict of law provisions.
13.3 Arbitration
Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law. You waive your right to a jury trial and class action lawsuits.
14. Changes to the Service
We reserve the right to:
- Modify, suspend, or discontinue the Service (or any part thereof) at any time
- Change features, functionality, or pricing (with notice)
- Impose limits on certain features or restrict access to parts of the Service
We will provide reasonable notice of material changes when possible. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Qihuiyu regarding the Service.
15.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet service provider failures.
16. Contact Information
Questions About These Terms?
If you have any questions or concerns about these Terms of Service, please contact us:
- General Inquiries: support@Qihuiyu.com
- Legal Matters: legal@Qihuiyu.com
- Privacy Concerns: privacy@Qihuiyu.com
For more help, visit our Support Center.
17. Acknowledgment
BY USING Qihuiyu, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Note for iOS Users: This app complies with Apple's App Store Review Guidelines. All purchases and subscriptions are processed through the Apple App Store and subject to Apple's terms and conditions. We do not encourage or direct users to make purchases outside of the App Store.